Terms of service

Last updated: September 28, 2026

1. Overview

Welcome to ARTILADY. The website www.artilady.com (the "Site") is operated by ARTILADY ("ARTILADY", "we", "us" or "our"). These Terms of Service ("Terms") apply to your use of the Site and any purchase you make from us. By visiting the Site or buying from us, you agree to these Terms and to our Privacy Policy, Shipping Policy and Refund & Return Policy, which are part of these Terms. If you do not agree, please do not use the Site.

Our store is hosted on Shopify, which provides the e-commerce platform that lets us sell our products to you.

2. Eligibility

By using the Site, you confirm that you are at least the age of majority in your state or country of residence, or that you have your parent's or guardian's permission to use the Site. You may not use our products or the Site for any illegal or unauthorized purpose.

3. Products and descriptions

We try to display our products, colors and sizes as accurately as possible. Colors can look different depending on your screen, and product measurements are approximate. We do not guarantee that product descriptions, colors or other content are error-free, complete or current. Products are for decorative use only unless stated otherwise; please follow any care or safety notes on the product page (for example, keep small parts away from young children and keep decor away from open flames).

4. Pricing and availability

All prices are shown in U.S. dollars. Prices, products and promotions may change at any time without notice. We may limit quantities, discontinue products, or refuse or cancel any order, including orders that appear to be placed by resellers or that contain a pricing or listing error. If we cancel an order after you've been charged, we will refund you in full.

5. Orders and payment

When you place an order, you agree to provide current, complete and accurate purchase and account information. Your order is an offer to buy; we accept it when we ship the item(s). Payments are processed securely by our payment providers. You are responsible for any applicable sales taxes calculated at checkout.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy, and returns, exchanges and refunds by our Refund & Return Policy.

7. Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please tell us promptly at info@artilady.com if you suspect unauthorized use.

8. User content and reviews

If you submit reviews, comments, photos or other content, you confirm that you have the right to do so and that the content is accurate and not unlawful, offensive or infringing. You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce and display that content in connection with our store and marketing. We may remove content at our discretion.

9. Intellectual property

All content on the Site — including text, graphics, logos, photos and design — is owned by or licensed to ARTILADY and protected by intellectual property laws. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.

10. Prohibited uses

You agree not to: use the Site for any unlawful purpose; violate any laws or the rights of others; upload viruses or malicious code; attempt to gain unauthorized access to the Site or its systems; scrape or collect data from the Site by automated means; or interfere with the Site's security or operation.

11. Third-party services and links

The Site may include tools or links provided by third parties. We are not responsible for third-party websites, products or services, and your use of them is at your own risk and subject to their terms.

12. Disclaimer of warranties

Except as expressly stated in our policies, the Site and all products are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. This does not affect any rights you have under applicable consumer protection laws that cannot be waived.

13. Limitation of liability

To the fullest extent permitted by law, ARTILADY and its owners, employees, suppliers and service providers will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Site or any product. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

14. Indemnification

You agree to indemnify and hold harmless ARTILADY and its affiliates, partners and service providers from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

15. Changes to these Terms

We may update these Terms at any time by posting the updated version on this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

16. Severability and entire agreement

If any part of these Terms is found unenforceable, the rest remains in effect. These Terms and the policies referenced above are the entire agreement between you and ARTILADY regarding the Site.

17. Contact us

  • Email: info@artilady.com
  • Business name: ARTILADY